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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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arianna reyes

January 20, 2026

5  out of  5
rating by arianna reyes
"Been with Lorena and Ken for years, love the customer service. It's amazing!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Evelia Hernandez

January 16, 2026

5  out of  5
rating by Evelia Hernandez
"I'm always treated with care. I feel protected and safe. Lorena Gámez always makes sure State Farm clients are treated above and beyond. Thank you for great service."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Patricia E

December 11, 2025

5  out of  5
rating by Patricia E
"The staff is always friendly and provide quick service."
We responded:
"Customer Service is our thing 😉"
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Andres Wood

December 11, 2025

5  out of  5
rating by Andres Wood
"Works really hard to find all the discounts you can possibly get"
We responded:
"That is just what we do 😉"
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frances cervantes

December 11, 2025

5  out of  5
rating by frances cervantes
"Ken and Lorraine are the best. They go above and beyond to help with anything you may need. Highly recommend this office to anyone who is looking for insurance you'll be in the right hands with them!"
We responded:
"We are here for our customers 😊"
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amanda roman

November 25, 2025

5  out of  5
rating by amanda roman
"Most amazing person to have as an amazing agent always on top of everything thank you for the last 20 years of great and awesome service:)"
We responded:
"Thank you! Best of Luck at your new home. If you return to Cali we will be happy to service you again 😊"
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Silver Crow

November 14, 2025

5  out of  5
rating by Silver Crow
"Always a pleasant experience. Lorena is the best! :)"
We responded:
"Always a please 😉"
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Alejandra CM

November 12, 2025

5  out of  5
rating by Alejandra CM
"Always great talking to Lorena! She is so knowledgeable and ready to assist. Updating my acct and household information was a breeze!"
We responded:
"Always a pleasure 😉"
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Grrouth Ritt

November 6, 2025

5  out of  5
rating by Grrouth Ritt
"Great customer service!"
We responded:
"Happy to serv my clients 😉"
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chula fea

October 2, 2025

5  out of  5
rating by chula fea
"Love working with this group. Haven’t had any issues and I am always covered. Thank you Lorena for helping me with all my questions."
We responded:
"Always glad to be of service 😉"
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smitgin1

October 2, 2025

5  out of  5
rating by smitgin1
"Lorena was very helpful with our needs."
We responded:
"Glad to be able to provide service to make insurance easier 😊"
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Laura Barajas

October 1, 2025

5  out of  5
rating by Laura Barajas
"Had such an amazing experience with Lorena! 🙌 She went above and beyond with her service—highly recommend State Farm! ⭐️"
We responded:
"Thank you, I love serving our clients 😉"
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alena victoria

September 8, 2025

5  out of  5
rating by alena victoria
"Amazing and super helpful!!!"
We responded:
"Love it when I have good news on rates 😊"
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Aurora Lucatero

September 8, 2025

5  out of  5
rating by Aurora Lucatero
"Lorena Gámez , has helped me for over 20yrs with my Auto and Life insurance policies, and now helps my grown kids. She is dedicated and always goes above and beyond to meet our needs. Lorena is a true professional and her knowledge speaks for itself."
We responded:
"It's so awesome to take care of new generations as well 😊"
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Shyanne 1

September 2, 2025

5  out of  5
rating by Shyanne 1
"I’ve been with this insurance for a few years and now. Lorana has been one of the best people to help with any questions and concerns"
We responded:
"Thank you, Shyanne, I like to take the time to review and clear any concerns with my customers 😊"
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Blake Barroso

August 18, 2025

5  out of  5
rating by Blake Barroso
"Excellent service, Lorena was very responsive and promptly answered my questions and resolved my issues."
We responded:
"Taking care of Lienholder request are easy! Glad to help 😉"
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Elizabeth

August 6, 2025

5  out of  5
rating by Elizabeth
"Lorena is simply the best. Such great customer service and is knowledgeable is many things."
We responded:
"Thank you Elizabeth, I just simply enjoy my customers 😊"
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Daniel Najar

August 5, 2025

5  out of  5
rating by Daniel Najar
"Great insurance representative Lorena always helps me stay on top of my insurance and helps me get the best deals 100 percent recommend"
We responded:
"Many thanks Daniel; Thank you for your 100% recommendation for our agency. It is our mission to help policy holders stay on top of their insurance needs. Ken Lydiksen - State Farm Insurance Agency"
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Perla Morales

July 25, 2025

5  out of  5
rating by Perla Morales
"Lorena es la persona más agradable que he conocido cuando tengo que tratar asuntos sobre mis aseguranzas. Es una experta en asuntos profesionales. Y, como persona, es respetuosa, amigable y con una actitud muy positiva. Nunca se enoja y siempre está sonriendo. Es una muchacha súper simpática y muy amable."
We responded:
"Muchas gracias Perla. Siempre es un placer asistir a mis clientes en lo que pueda 😊"
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Betty Alcantar

July 23, 2025

5  out of  5
rating by Betty Alcantar
"My family and I have had great service with Lorena and Statefarm! We appreciate all they've done through the 5+ years of being with them !"
We responded:
"Always a pleasure to serve our clients! 😊"
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celio oxnard

July 17, 2025

5  out of  5
rating by celio oxnard
"Hola es un placer para mí dar a conocer la amabilidad que siempre ha tenido Lorena Gámez la paciencia y el conocimiento que tiene en cuanto a seguros se refiere. Excelentes precios competitivos y doy fe que en cuanto a uso de grúa y accidentes ha respondido inmediatamente y de una manera eficaz 100 % recomendado la agencia State Farm Kenneth D Lydiksen"
We responded:
"Muchisimas gracias Celio. Es un placer attender a nuestros clientes, especialmente durante un reclamo."
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David Valenzuela

July 15, 2025

5  out of  5
rating by David Valenzuela
"Lorena and Ken are the best!! Lorena has been taking care of me and my family for many years!! Great agents and friends!"
We responded:
"Thank you David, it's a pleasure helping our friends/clients :)"
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Breena .g

December 18, 2023

5  out of  5
rating by Breena .g
"I loved my experience with State Farm, Lorena has been super helpful and pleasant to talk to"
We responded:
"Thanks, I enjoy working with and for my clients!"
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Laila Harris

November 29, 2023

5  out of  5
rating by Laila Harris
"My entire family has partnered with Ken Lydiksen's State Farm office for as long as I could remember. Now that my siblings and I are older and own cars, it was a no brainer who we would go to for our car insurance. Lorena Gamez is a joy to speak to and will make sure you and your car are thoroughly taken care of! She remembers every customer. She will set you up for prolonged insurance success and is very patient with new drivers such as myself. HIGHLY recommend for young drivers in Ventura County looking for reliable and affordable auto insurance."
We responded:
"Thank you! I truly enjoy my job and educating my insureds as much as possible."
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Karen Abbott

October 24, 2023

5  out of  5
rating by Karen Abbott
"I can’t say enough about how Great this SF Office is! That’s Ken and Lorena!"
We responded:
"Thank you! We appreciate your business :)"